Once an order is placed, it cannot be cancelled nor can changes be made to the order.
To be eligible for an exchange, you must email us within 5 business days of receiving the item(s) at firstname.lastname@example.org to alert us of the damage. Once alerted, we will ask you ship the item back to us. Upon receipt of the damaged or incorrect item, we will ship out a replacement in the exact same design, size, and color that you originally ordered. If a replacement is not available, we will refund the full purchase price of your item.
We will send you a prepaid label to return the damaged or incorrect item back to us.